They were only willing to take $25 off her price due to her not having any alcoholic beverages, which is ridiculous after the embarrassment and terrible management service we were put through. The only good thing about our experience was our waiter Kaelyn, he was attentive and made sure everything else went smoothly when management wanted no part. My whole group was then watched by management and security the whole night to ruin my birthday. My friend who put this reservation together has an outgoing personality and it was taken as her being intoxicated, they then told her she was unable to participate in any alcoholic beverages which is part of the $85 package. I had put this together for my close friends and family to come and celebrate my birthday with me, not to receive poor service. While we were checked in they had taken down the person who placed the reservations name down wrong when we first checked in we made sure they changed it to come back and it still be incorrect. When we came back at around 10:45 they took our shoe sizes and had us sit down and wait again. So during our wait we proceeded to one of the bars upstairs to wait. When we arrived at the bowling area we were told our lane was not ready and wouldn’t be ready for approximately 20-30 minutes when our reservation was put down for 10:15 and we arrived at 10:00. I was in The Foxwoods Casino this past weekend the 14th of March 2015, we participated in the high rollers landside bowling package for $85 per person.

Foxwoods casino parking map